Advanced Diploma of Hospitality Management

The Advanced Diploma of Hospitality Management is a two-year qualification that prepares you for supervisory and management roles in hotels, restaurants, resorts, cafes, events and catering operations. It sits above the Diploma of Hospitality Management on the Australian Qualifications Framework, so you build on the operational skills you would learn at diploma level and move into the parts of the job that involve rosters, budgets, compliance and leading a team. You will typically study units in food and beverage management, accommodation operations, marketing, human resources, financial control, workplace health and safety, and legal compliance for licensed venues. Many programmes also include units on managing diversity, handling customer complaints, and planning and monitoring work schedules.

How the qualification is structured

Australian vocational qualifications are built from units of competency, each carrying credit points. At Veritas Institute Australia you will usually study full time over four semesters, with intakes at different points in the year. The exact unit sequence and credit points are set by the institution, so check the official course page and the CRICOS register entry (course code 116815H) for the current structure. Assessment is practical as well as written: you might run a simulated service period, prepare a budget for a department, or respond to a set of workplace scenarios. Some providers arrange a work placement or industry internship as part of the course, which gives you supervised hours in a real venue. If placement is part of your programme, the institute will tell you how many hours and where you might go.

What you actually learn

By the end of the advanced diploma you should be able to write a roster that meets wage budgets, interpret a profit and loss statement for a food and beverage outlet, manage a team through a busy service, and keep a venue compliant with liquor, gaming and safety laws. You will also practise the softer side of management: briefing staff, resolving conflicts, dealing with unhappy guests, and working with suppliers. These are the skills that hospitality employers in Australia look for when they promote someone from shift supervisor to duty manager or venue manager.

Who it suits

This course suits people who already have some hospitality experience and want to move into management, or students who have finished Year 12 and want a practical, industry-focused qualification rather than a three-year bachelor degree. It also works for international students who want to study in Australia and gain work experience while they are here. On a Student visa you can work up to 48 hours per fortnight during study periods, which is a real advantage in a field where part-time work is easy to find. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, depending on your circumstances and the visa rules at the time. English requirements for international applicants are set out on the institute's website; the Student visa itself has a separate English threshold set by the Department of Home Affairs. Tuition fees are published on the CRICOS register. Always confirm the latest details on the official page before you apply.

• Duty manager or shift supervisor in a hotel, resort or restaurant
• Food and beverage manager or assistant manager
• Front office supervisor or guest services manager
• Events or functions coordinator
• Banquet or catering supervisor
• Venue or club manager (with relevant state licensing)
• Small business owner or operator in cafes, restaurants or catering
• Rooms division supervisor in accommodation hotels

These roles are found across Australian hospitality businesses: hotels and resorts, pubs and bars, cafes and restaurants, clubs, event venues, catering companies, airlines, and aged care or hospital food service. The qualification also gives you credit toward further study, such as a bachelor degree in hospitality or business, if you want to keep going.