Diploma of Hospitality Management

The Diploma of Hospitality Management at Sydney Metro College is a two-year qualification that prepares you for supervisory and management roles in hotels, restaurants, clubs, catering operations and event venues. You learn how to run a shift, manage a team, control stock and costs, plan menus, handle customer complaints, and keep a venue compliant with Australian health, safety and licensing rules. The course mixes classroom theory with practical service training, so you spend time in a commercial kitchen or simulated restaurant as well as in a tutorial room.

Australian diplomas sit at Level 5 on the Australian Qualifications Framework. They are usually delivered over two years full time, split into semesters or trimesters. Each unit of study carries a set number of credit points, and you need to pass all core units plus a set of electives to graduate. Assessment is competency-based: you either demonstrate the skill or you do not, and you get another attempt if you need one. Many diplomas include a work placement or industry internship unit, and hospitality is a field where that practical component matters. You might do your placement in a hotel front office, a function centre, or a licensed club, depending on what the college arranges.

You pick up skills that employers actually ask for: rostering staff, managing budgets, dealing with suppliers, running a bar or restaurant floor, and understanding Australian liquor licensing and food safety laws. You also learn how to read a profit and loss statement and how to train new staff. The course suits people who want to move into a supervisor or duty manager role, or who already work in hospitality and want a formal qualification to step up. It also works as a pathway into a bachelor degree in hospitality or business, with credit for your diploma units.

International students study on a Student visa and can work up to 48 hours per fortnight while the course is in session. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which lets you stay and work in Australia for a period that depends on your qualification and visa rules. Tuition fees are published on the CRICOS register under course code 103058C. Check the official page for the current fee, intake dates and English entry requirements.

• Duty manager or shift supervisor in hotels, motels and resorts
• Restaurant or café manager in licensed and unlicensed venues
• Front office supervisor in accommodation providers
• Functions and events coordinator in clubs, conference centres and catering companies
• Food and beverage supervisor in pubs, bars and clubs
• Housekeeping manager in hotels and serviced apartments
• Small business owner running a café, restaurant or catering operation

These roles are found across the Australian hospitality industry, including hotels, restaurants, clubs, event venues, aged care catering and tourism operators. Some graduates use the diploma as a stepping stone into a bachelor degree and then into more senior management or specialist roles.