Diploma of Community Services

The Diploma of Community Services is a two-year qualification for people who want to work directly with individuals, families and communities in Australia. It sits at the diploma level of the Australian Qualifications Framework, which means it is practical, job-focused training rather than a research or theory-heavy degree. You will learn how to assess client needs, plan and deliver support, work within legal and ethical frameworks, and connect people to services such as housing, mental health, family support and emergency relief.

Most Australian diplomas are delivered over four or five study periods across two years, with each unit of study carrying a set number of credit points. The course is built around core units in case management, community development, advocacy, cultural safety and working with people who have complex needs. You will also complete a supervised work placement, usually in a community organisation, where you apply what you have learned under the guidance of an experienced practitioner. Assessment is a mix of written tasks, practical demonstrations and placement performance.

Skills you gain include interviewing and assessment, record keeping, referral, group work, conflict resolution and understanding how the Australian community services system is funded and regulated. You will learn to work with people from different backgrounds, including Aboriginal and Torres Strait Islander communities, and to follow mandatory reporting and duty of care requirements. The course suits people already working in the sector who want a formal qualification, career changers who want to move into community services, and school leavers who prefer hands-on learning to a university degree.

International students should check the official CRICOS listing for this course (code 113858K) for tuition and intake details. While studying in Australia on a student visa, you can work up to 48 hours per fortnight during term. After graduating, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which allows you to stay and work in Australia for a period. English requirements are set by the institution and by the Department of Home Affairs for the visa; confirm the exact scores and accepted tests on the official page.

• Community services worker
• Case worker or case manager
• Support worker in disability, mental health or aged care
• Family support worker
• Youth worker
• Housing support worker
• Community development officer
• Client services coordinator

These roles are found in Australian not-for-profit organisations, local councils, state government departments, and private community service providers.