Advanced Diploma of Hospitality Management

This Advanced Diploma of Hospitality Management is a two-year qualification delivered by Mastery Institute Australia. It sits at the diploma level on the Australian Qualifications Framework, which means it's a practical, industry-focused course rather than a research degree. You'll study how hospitality businesses actually run: food and beverage operations, front office and accommodation management, rostering and staff supervision, budgeting and financial control, marketing, and the legal and safety requirements that apply to venues serving food and alcohol.

How the course is structured

Australian vocational qualifications are built from units of competency, each carrying credit points. You'll complete a set number of core and elective units across the two years, usually delivered over semesters or trimesters depending on the timetable. Assessment is competency-based, you're judged on whether you can perform the task to industry standard, not graded on a curve. Many hospitality courses include a work placement or practical service component, because that's how the industry trains people. Check the official course page for the exact unit list and placement hours.

What you'll actually learn

Expect to spend time in a training kitchen or simulated service environment, learning how to manage a shift, handle customer complaints, cost a menu, manage stock and suppliers, and lead a team through a busy service. You'll also cover compliance: responsible service of alcohol, food safety, workplace health and safety, and the industrial rules around employing casual and part-time staff. The goal is that you can walk into a supervisory role and know what to do on day one.

Who it suits

This course suits people who want to work in hotels, restaurants, bars, clubs, catering companies or event venues, and who want to move into supervisory or management roles rather than stay on the floor. It's also a pathway for international students who want an Australian qualification and post-study work rights. While you study, your student visa lets you work up to 48 hours per fortnight, which is useful in an industry that hires around the clock. After you finish, the Temporary Graduate visa (subclass 485) post-study work stream may be available, depending on your circumstances, confirm the current rules with the Department of Home Affairs. English entry is typically IELTS 6.0–6.5 overall, though the Student visa has its own separate English requirement set by the Department of Home Affairs. Tuition is published on the CRICOS register. Always check the official page for the most current details.

• Duty manager or shift supervisor, running day-to-day operations in hotels, pubs, clubs and restaurants.
• Food and beverage manager, overseeing service, stock, suppliers and staff in restaurants, bars and function venues.
• Front office manager, managing reservations, check-in/check-out and guest relations in hotels and resorts.
• Events or functions coordinator, planning and delivering conferences, weddings and corporate events.
• Restaurant or cafe manager, handling rosters, budgets, compliance and customer experience.
• Catering manager, running kitchen and service teams for airlines, hospitals, schools and large-scale events.

These roles are found across Australia's hospitality sector: hotels and resorts, licensed clubs, restaurants, catering companies, event venues, and the tourism industry more broadly. The qualification also gives you credit toward further study, such as a bachelor's degree in hospitality or business, if you want to keep going.