Diploma of Hospitality Management

The Diploma of Hospitality Management is a two-year qualification at KINGS INSTITUTE OF VOCATIONAL STUDIES, listed on CRICOS as course 112333C. It sits at the diploma level of the Australian Qualifications Framework, so it's a practical, industry-focused award rather than a research degree. You'll study the way hospitality actually runs: front office and housekeeping, food and beverage service, commercial cookery operations, rostering and payroll, budgeting and financial control, stock and purchasing, workplace health and safety, and the legal side of running a venue, responsible service of alcohol, food safety, and licensing rules. Alongside that you'll cover the people skills: leading a team, handling complaints, managing culturally diverse staff, and delivering service that keeps customers coming back.

How the course is structured

Australian diplomas are built from units of competency, each carrying credit points, and delivered across semesters or trimesters. Expect a mix of classroom theory, simulated service environments on campus, and assessed practical tasks. Assessment is competency-based, you either demonstrate the skill to the standard or you don't, and you get another go. Most diplomas include a work placement or industry logbook, because hospitality employers want to see hours on the floor, not just a transcript. Check the official page for the exact unit list, delivery mode, and whether placement hours are built into your timetable.

Skills you'll finish with

You'll be able to write a roster that meets wage budgets, cost a menu, run a stocktake, manage a shift, resolve a customer dispute, and keep a venue compliant with Australian health and safety law. You'll also get comfortable with the commercial software and point-of-sale systems used in hotels, clubs, and restaurants. Group projects and placement build the teamwork and communication habits that hospitality supervisors live on.

Who it suits

This diploma suits school leavers who want a fast route into supervisory work, career changers moving from retail or tourism, and international students who want a qualification that combines study with practical training. On a Student visa you can work up to 48 hours per fortnight while your course is in session, which lets you earn while you learn in an industry that hires year-round. After graduating, the Temporary Graduate visa (subclass 485) post-study work stream may be available depending on your circumstances, confirm your eligibility with the Department of Home Affairs. English entry is typically IELTS Academic 6.0–6.5 overall, with TOEFL iBT, PTE Academic, Cambridge C1 Advanced, and the institute's own English programmes accepted as equivalents. Tuition is published on the CRICOS register; check the official page for current fees, intake dates, and unit details.

• Duty manager or shift supervisor, hotels, motels, resorts, and serviced apartments.
• Food and beverage supervisor, restaurants, cafes, pubs, and function venues.
• Front office supervisor, reception, reservations, and guest services.
• Housekeeping supervisor, rooms division in hotels and resorts.
• Banquet or events coordinator, conference centres, clubs, and catering companies.
• Restaurant or cafe manager, small and large hospitality businesses.
• Bar or gaming supervisor, licensed clubs and pubs.
• Hospitality business owner or operator, your own venue or franchise.

Australian employers in these roles include hotel groups, pub and club operators, catering firms, event companies, airlines, and tourism operators. The diploma also gives you a pathway into a bachelor degree in hospitality, tourism, or business, with credit for your completed units.