Advanced Diploma of Hospitality Management

The Advanced Diploma of Hospitality Management is a two-year qualification that sits at the diploma level of the Australian Qualifications Framework. It is delivered by several providers including Business College Online, Dragon College of Business, Australian City International College, Australian Vocational Institute and Sydney City English College. This course is for people who want to run the show, not just work the floor. You will learn how to manage a hospitality business from the inside out: rostering staff, controlling stock, setting budgets, handling complaints, and keeping the venue compliant with health and safety rules. Expect to study food and beverage operations, accommodation services, marketing, human resources, and financial decision-making. Assessment is practical. You might cost a menu, plan an event, or resolve a simulated staffing crisis.

How the course is structured

Australian vocational qualifications are built from units of competency. Each unit has a national code and a credit value. To finish the Advanced Diploma, you complete all core units plus electives that let you specialise in areas like event management or commercial cookery. There are no semesters in the university sense; providers run rolling intakes or term-based schedules. Some units are delivered online, others face-to-face in a training kitchen or simulated restaurant. Work-integrated learning is central. You will complete a set number of hours in a real hospitality workplace, often arranged by the college. That placement is where you practise what you have learned, and it counts toward your qualification.

What you actually learn

By the end, you should be able to write a roster that meets wage budgets, analyse profit and loss statements for a food outlet, lead a team through a busy service, and manage a venue’s legal obligations. You will also learn how to recruit and train staff, handle conflict, and design a guest experience that keeps people coming back. The course suits people already working in hotels, restaurants, clubs or catering who want to move into supervisory or management roles. It also suits career changers who want a practical, job-ready qualification without a three-year degree. If you are an international student, you can work up to 48 hours per fortnight while your course is in session. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which lets you stay and work in Australia. English entry is typically IELTS Academic 6.0–6.5 overall, though the Student visa itself has a separate English requirement set by the Department of Home Affairs. Tuition is published on the CRICOS register. Check the official page for current unit lists, intake dates and English equivalents.

• Restaurant or cafe manager – running daily operations, rostering, stock control and customer service in venues across Australia.
• Hotel duty manager – overseeing front office, housekeeping and guest relations in city or resort hotels.
• Functions and events coordinator – planning conferences, weddings and corporate events for hotels, clubs and event companies.
• Food and beverage supervisor – leading service teams in pubs, clubs, casinos and catering operations.
• Front office manager – managing reservations, check-in and guest experience in accommodation providers.
• Club or pub operations manager – handling compliance, gaming, bar and bistro services in registered clubs and hotels.
• Catering manager – overseeing food production and delivery for airlines, hospitals, schools and large-scale events.

These roles are found across Australia’s hospitality sector: hotels, restaurants, clubs, pubs, resorts, event venues and catering companies. The qualification also gives you credit toward further study, such as a bachelor degree in hospitality or business, if you decide to keep going.