Diploma of Hospitality Management

The Diploma of Hospitality Management at Box Hill Institute is a one-year qualification that gets you ready to supervise and run hospitality operations. You'll study food and beverage service, accommodation management, rostering and staffing, budgeting, and how to lead a team on a shift. The course is practical, you learn by doing, often in a training restaurant or kitchen, and you'll cover compliance areas like food safety, responsible service of alcohol, and workplace health and safety.

Australian diplomas sit at Level 5 on the Australian Qualifications Framework. This one is delivered over one year, usually across two semesters or trimesters, and is made up of units of study with credit points attached. Some diplomas include a work placement or industry project, so check the official course page to see what's built into this one. If you're coming from overseas, you'll need to meet English requirements, typically IELTS Academic 6.0–6.5 overall for a course at this level, though the Student visa has its own separate English threshold set by the Department of Home Affairs. Tuition is listed on the CRICOS register (CRICOS code 115034A), and you should confirm the current amount there or with Box Hill Institute directly.

You'll gain skills in customer service, team leadership, operational planning, and financial control. You'll learn to handle complaints, manage stock, and work within legal and licensing rules. These are the same skills you'd use as a duty manager, restaurant supervisor, or front office supervisor. The course suits people who want to move into a supervisory role, change careers into hospitality, or build on existing experience with a formal Australian qualification. It's also a pathway to further study, such as a bachelor degree in hospitality or business, with credit for your diploma units.

While you study, your visa usually lets you work up to 48 hours per fortnight during term. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, which lets you stay and work in Australia for a period. Always check the latest rules on the Department of Home Affairs website. Box Hill Institute is in Melbourne, so you'll be studying in a city with a busy hospitality scene, cafes, restaurants, hotels, and events, which can help you find part-time work and build contacts.

• Duty manager, supervise daily operations in hotels, motels, or resorts.
• Restaurant supervisor, lead front-of-house teams, manage bookings, and handle customer issues.
• Front office supervisor, oversee reception, check-ins, and guest services.
• Banquet or events coordinator, plan and run functions, conferences, and weddings.
• Food and beverage supervisor, manage service, stock, and staff in bars, cafes, and restaurants.
• Housekeeping supervisor, coordinate cleaning and room presentation in accommodation venues.

These roles exist across Australia in hotels, resorts, restaurants, clubs, catering companies, and event venues. The diploma also gives you credit toward further study, such as a bachelor degree in hospitality management or business.