Diploma of Hospitality Management

The Diploma of Hospitality Management is a practical qualification for people who want to work in hotels, restaurants, events and food and beverage operations. It's a diploma on the Australian Qualifications Framework, so it sits below a bachelor degree and above a certificate III or IV. You learn how to run a shift, manage a team, control stock and costs, and deal with the day-to-day realities of a hospitality business.

Study runs over 1.5 years, usually split into semesters or trimesters. You'll complete units of study, each with a set number of credit points, covering areas such as food and beverage service, housekeeping operations, front office, event coordination, workplace health and safety, and financial performance. Many diplomas include a work placement or industry-based project, because hospitality is a hands-on field. That placement might be in a hotel, a restaurant, a catering company or an events venue, and it's how you build the practical hours employers ask about.

The skills you gain are the ones a supervisor or duty manager uses every day: rostering, ordering, handling customer complaints, leading a small team, and keeping the books straight. You'll also learn how to comply with Australian licensing, food safety and responsible service of alcohol rules, which matter if you plan to work here. The course suits people who have some hospitality experience and want to move into a supervisory role, career changers who like working with people, and international students who want a qualification that leads to work in Australia's tourism and hospitality sector.

Avir Institute of Skills Pty Ltd delivers this diploma to international students under CRICOS course code 114176F. Tuition is published on the CRICOS register, check there for the current figure. International applicants need to meet English requirements; the published standard for this level is IELTS Academic 6.0–6.5 overall, or an accepted equivalent such as TOEFL iBT, PTE Academic or Cambridge C1 Advanced. The Department of Home Affairs sets a separate English threshold for the Student visa. While you study, your visa usually allows 48 hours of work per fortnight, and after you finish you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream. Confirm all details on the official page before you apply.

• Duty manager or shift supervisor, hotels, resorts, pubs and restaurants across Australia.
• Food and beverage supervisor, restaurants, cafes, catering companies and function venues.
• Front office supervisor, hotel reception and reservations teams.
• Housekeeping supervisor, hotels, motels and serviced apartments.
• Events coordinator, conference centres, wedding venues and event management companies.
• Restaurant or cafe manager, small hospitality businesses, often after a few years of experience.