Advanced Diploma of Hospitality Management

The Advanced Diploma of Hospitality Management is a two-year qualification delivered by the Australian College of Technology and Business Pty Ltd (CRICOS course code 116107C). It sits at diploma level on the Australian Qualifications Framework, one step below a bachelor degree. Students learn how hospitality businesses actually run: food and beverage service, front office and accommodation operations, kitchen management, rostering and staffing, budgeting and financial control, marketing, and compliance with Australian licensing, food safety and workplace health and safety rules. You also study how to lead a team, handle customer complaints, and manage the day-to-day pressures of a venue.

Australian diploma courses are built from units of study, each carrying credit points. Most providers deliver them across semesters or trimesters, and you generally complete a set number of core units plus electives. Assessment is practical as much as written. You might run a simulated service, cost a menu, build a roster, or analyse the profit and loss of a hospitality outlet. Many courses include a work placement or industry-based project, which matters because hospitality employers in Australia care about real experience. Confirm the exact unit list, credit points, and placement hours with the college before you enrol.

You come out with skills in supervision, cost control, customer service, and operational planning. You also pick up the softer side of hospitality management: communication, conflict resolution, and leading casual and part-time staff. The course suits people who want to move into supervisory or management roles in hotels, restaurants, clubs, pubs, and catering companies, or who already work in hospitality and want formal recognition of their experience. It also suits international students who want an Australian qualification and a pathway into further study, such as a bachelor degree with credit for prior learning.

International students should check the English requirement carefully. IELTS Academic 6.0–6.5 overall is the common standard for undergraduate and coursework postgraduate courses, though teaching, nursing, medicine, law, and social work ask for 7.0–7.5. The college accepts TOEFL iBT, PTE Academic, Cambridge C1 Advanced, and its own English programmes as equivalents. The Department of Home Affairs also sets a separate English threshold for the Student visa itself, so you need to satisfy both. While studying, a Student visa allows 48 hours of work per fortnight. After graduating, the Temporary Graduate visa (subclass 485) post-study work stream may let you stay and work in Australia, depending on your circumstances. Tuition is published on the CRICOS register. Always confirm fees, intakes, and entry requirements on the official page or with the college directly.

• Duty manager or shift supervisor in hotels, resorts, and serviced apartments
• Food and beverage supervisor in restaurants, cafes, and function venues
• Front office supervisor in accommodation providers
• Banquet or events coordinator in conference centres and clubs
• Kitchen manager or sous chef in commercial kitchens
• Hospitality business owner or operator of a small venue
• Club or pub manager in licensed venues
• Catering supervisor in aged care, hospitals, or airlines
• Revenue or reservations supervisor in hotel groups
• Training coordinator in hospitality groups

These roles are found across Australia's accommodation, food and beverage, tourism, events, clubs, and catering industries. Employers include hotel chains, independent restaurants, registered clubs, catering companies, and tourism operators. Some graduates use the qualification as a pathway into a bachelor degree in hospitality, tourism, or business, with credit for prior study. The Temporary Graduate visa (subclass 485) post-study work stream may allow eligible graduates to work in Australia after completing their course.