Diploma of Hospitality Management

The Diploma of Hospitality Management is a two-year qualification at the Australian Academy of Business and Technology. It's a practical course that gets you ready to run the show in hotels, restaurants, bars, events and clubs. You'll cover the things you actually use on the job: managing staff, rostering, food and beverage service, housekeeping, budgeting, stock control, and the legal side of serving alcohol and keeping customers safe. There's also marketing and customer service, because a hospitality business lives or dies on how it treats people.

How the course is structured

Australian diplomas are built from units of study, each with a set number of credit points. You'll usually do them across semesters or trimesters, with a mix of classroom work, kitchen or service training, and assessment that mirrors real tasks. The course is two years full time, and the exact unit list and credit points are set by the academy. Because it's a vocational qualification, you can expect a lot of hands-on practice, not just lectures. Some units may include a work placement or industry project, which is common in hospitality training. Check the official course page for the current structure, as it can change.

What you'll learn

By the end you should be able to lead a team during a busy service, handle customer complaints without losing your cool, manage rosters and budgets, and keep the business compliant with health and safety rules. You'll also learn how to plan events and manage stock. These are the skills employers look for when they promote someone to supervisor or duty manager. The course suits people who like working with people, can handle pressure, and want a qualification that leads to a job rather than more theory. It's also a good fit if you're already working in hospitality and want to move up.

Studying in Australia

International students on a Student visa can work up to 48 hours per fortnight while studying, which many hospitality students use to get local experience. After you finish, you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream, depending on your circumstances. English requirements are set by the academy and the Department of Home Affairs; check both. Tuition is published on the CRICOS register under course code 110705G. Always confirm details on the official page before you apply.

• Duty manager or shift supervisor in hotels, resorts, restaurants, bars and clubs
• Food and beverage supervisor or restaurant manager
• Front office supervisor or guest services manager
• Housekeeping supervisor
• Events or functions coordinator
• Catering manager in aged care, hospitals or corporate settings
• Small business owner or operator in the hospitality sector

These roles are found across Australia's tourism, accommodation, food service and events industries, in cities and regional areas alike.