Advanced Diploma of Hospitality Management

The Advanced Diploma of Hospitality Management is a two-year qualification for people who want to run food and beverage operations, front office, or events rather than just work in them. At Australia Institute of Business and Technology you spend most of your time on the practical side of hospitality: rostering and labour cost control, stock and purchasing, food safety and hygiene, beverage and bar operations, customer service recovery, and the financial reports a venue manager reads every week. You also cover the compliance side, responsible service of alcohol, work health and safety, and the legal duties that come with holding a liquor licence or managing a kitchen.

Australian vocational qualifications of this size are built from units of competency, each carrying credit points, and delivered across semesters or trimesters rather than a single academic year. Assessment is competency-based, which means you are judged on whether you can actually perform the task to industry standard, not on a single exam at the end. Many diplomas and advanced diplomas include a work placement or industry-based project, and hospitality is a field where that placement is expected, it is how you build the shift experience employers ask about at interview. Confirm the exact unit list, placement hours and delivery schedule on the official course page.

By the end you should be able to write a roster that meets a wage budget, investigate a stock variance, handle a complaint from an unhappy diner, brief a function team, and read a profit and loss statement for a restaurant or hotel department. Those are the day-to-day skills that separate a supervisor from a manager. You will also practise the softer side: leading a casual team, training new staff, and dealing with the staff shortages and high turnover that hospitality in Australia knows well.

This course suits three groups: people already working in cafes, pubs, hotels or events who want to move into a supervisor or duty manager role; school leavers who want a practical qualification rather than a three-year bachelor degree; and international students looking for a vocational pathway with a strong employment record. It also stacks, you can often move into a bachelor degree in hospitality, tourism or business with credit for your units, though you need to check each university's articulation arrangements. If you are an international student, remember that while you study you can work up to 48 hours per fortnight, and after finishing you may be eligible for the Temporary Graduate visa (subclass 485) post-study work stream. Tuition is published on the CRICOS register under course code 113813A, and English entry is typically IELTS Academic 6.0–6.5 overall or an accepted equivalent, with the Department of Home Affairs setting a separate English threshold for the Student visa itself.

• Duty manager or shift supervisor, running the floor in a pub, restaurant, hotel or club, handling cash, staff and customer issues.
• Food and beverage supervisor, rostering, ordering and service standards across a restaurant or hotel outlet.
• Front office supervisor, reception, reservations and guest relations in hotels and resorts.
• Events or functions coordinator, planning and delivering conferences, weddings and corporate events.
• Restaurant or cafe manager, owning the P&L, wage costs and compliance for a small venue.
• Banquet or catering operations coordinator, logistics for large-scale food service.

Hiring industries in Australia include hotels and resorts, pubs and bars, restaurants and cafes, clubs, catering companies, event venues, airlines and airports, aged care and hospital food services, and tourism operators. Typical employers range from national groups and international hotel chains to independent venues and contract caterers.