Diploma of Community Services

The Diploma of Community Services at Apex Australia Vocational Education prepares you for work in the community services sector, supporting individuals, families and groups in Australian communities. You will study subjects like case management, community development, counselling skills, legal and ethical requirements, and working with diverse clients. The course is delivered over two years, and as a vocational qualification it is structured around units of competency rather than semesters or trimesters. Each unit is assessed on the job-ready skills you need, and you will complete a mix of classroom learning and practical placement in a community services organisation.

How the course is structured

Vocational diplomas in Australia are made up of units of competency, each with a set number of nominal hours. You will cover core units in areas such as client assessment, referral, advocacy, and maintaining workplace safety, plus elective units that let you focus on areas like mental health, youth work or family support. There is no thesis or capstone project, but you will complete a supervised work placement as part of your training. This placement is where you put your skills into practice under the guidance of experienced community services workers.

Skills you will gain

You will learn how to communicate effectively with clients from different backgrounds, assess their needs, develop and implement support plans, and work within legal and ethical frameworks. You will also build skills in crisis intervention, group work, and community engagement. The course emphasises practical, hands-on training, so you graduate ready to step into entry-level roles in the sector.

Who this course suits

This diploma suits people who want to start a career in community services or those already working in the field who want to formalise their skills with a recognised qualification. It is also a good fit if you enjoy working with people, have a strong sense of social justice, and want a job where you can make a difference. The course is open to international students, and you will need to meet English language requirements. Check the official page for the exact English scores accepted and tuition fees, which are listed on the CRICOS register.

• Community services worker
• Case worker
• Support worker
• Youth worker
• Family support worker
• Mental health support worker
• Community development officer
• Client services officer

Graduates find work in community health centres, family support services, youth services, disability services, aged care, and government departments. The diploma can also lead to further study, such as a bachelor degree in social work or community services, with credit for prior learning.